
Are you a current customer and looking to move, change your speed or change ownership of your account? If so you can use our Change of Service Form.
cCable high speed cable internet packages are available in but not limited to: Acton, Amherstburg, Amherstview, Ancaster, Arnprior, Beamsville, Belle River, Belleville, Blenheim, Bloomfield, Bracebridge, Brighton, Brockville, Burlington, Campbellville, Chalk River, Chatham, Cobden, Coburg, Colborne, Cornwall, Deep River, Dresden, Dundas, Fergus, Flamborough, Fort Erie, Frankford, Freelton, Gananoque, Georgetown, Grimsby, Hamilton, Hawkesbury, Huntsville, Ingleside, Jasper, Johnstown, Kemptville, Kingston, Kingsville, L’Orignal, La Salle, Lancaster, Leamington, Lindsay, Long Sault, Lyn, Maitland, Milton, Muskoka, Napanee, Niagara Falls, Niagara-on-the-Lake, North Bay, Oakville, Oxford Mills, Packenham, Pembroke, Perth, Petawawa, Peterborough, Petrolia, Port Colborne, Port Hope, Prescott, Queenston, Renfrew, Ridgetown, Sarnia, Smiths Falls, Stevensville, Stirling, Stoney Creek, Summerstown, Tecumseh, Thorold, Trenton, Vankleek Hill, Waterdown, Windsor, Wooler, Wyoming.
CABLE MODEMS
As a Netfox customer you are required to provide your own modem. For your convenience we’re offering the following reliable models for sale. Shipping is a flat $15.00 + tax over the modem price.
WIRELESS ROUTERS
Need mobility around the house? Add a wireless router to your order.
You can bring your own modem provided it is one of the models listed below.
DOCSIS 3TechnicolorTC43503.050041.1.19.0
INTERNET SERVICES | TYPE | MANUFACTURER | MODEL | HARDWARE VERSION | FIRMWARE VERSION |
---|---|---|---|---|---|
Up to 250Mbps | |||||
DOCSIS 3.1 | Hitron | CODA-45 | 2A | 7.2.4.3.1b3 | |
DOCSIS 3.1 | Hitron | CODA-4680 | 2A | 7.1.1.2.7b8 | |
DOCSIS 3.1 | CBN | CD8000 | 1.1 | 7.13.198.12 | |
DOCSIS 3.1 | CBN | CH8568 | n/a | 7.13.198.53-NOSH | |
DOCSIS 3.1 | Sercomm | DM1000 | n/a | V1.12.03.011 | |
DOCSIS 3 | Technicolor | DPC3848v | n/a | dpc3800-v303r204318-210209a-D | |
DOCSIS 3 | Hitron | CDA3-20 | 1A | 6.1.3.31 | |
DOCSIS 3 | Hitron | CDA3-35 | 1A | 6.1.3.31 | |
Up to 60Mbps Speed Tier | DOCSIS 3 | Technicolor/Thomson | DCM476 | n/a | STAC 2.50 |
DOCSIS 3 | Hitron | CGN-CWV | n/a | 3.1.6.6 | |
DOCSIS 3 | SmartRG | SR804n | n/a | 1.0.0.5 | |
DOCSIS 3 | Technicolor | TC4300 | n/a | STFC 01.01 |
Do I need to have cable TV to be able to get cable internet?
You do NOT have to subscribe to or already have cable TV services in order to get cable internet.
Where are your cable internet services available?
These packages are only available in Cogeco serviced areas. But we do offer services throughout Ontario so contact us for availability.
How long does it take to activate service?
Cable orders can take 7 to 10 days for service activation, it all depends on the scheduling of the upstream provider.
When is my first payment due?
Your first payment is due once we have confirmation of your activation date. We will e-mail you an invoice and charge your credit card.
Are there contracts?
Netfox does not have contracts. We are a prepaid service that runs month-to-month. Please note that the first month is non-refundable. We are also unable to offer refunds if you cancel in the middle of a billing cycle.
What are the methods of payment?
We accept Visa, MasterCard, Amex, Discover, Visa Debit & pre-authorized debit.
It’s a revolt against the high prices and poor service Canadian internet customers have had to endure for too long! Join the revolution today to see what value, reliability and personal service really looks like!