ALL EQUIPMENT AND FIRST MONTHS COSTS ARE PAYABLE UP FRONT PRIOR TO THE ACTIVATION AND SHIPPING OF EQUIPMENT.
All modems are self-installed, however a technician may need to be scheduled to verify a signal at the coax. You may need to purchase a small length of coax cable to connect from your wall jack to the cable modem.
Are you a current customer and looking to move, change your speed or change ownership of your account? If so you can use our Change of Service Form.
High Speed Coverage:
Cable internet availability in Nova Scotia can literally vary house to house. If you already have cable internet service with another provider, then there will be no problem servicing your location. If you do not currently have it or are unsure if it’s available, please use our Check Availability Form.
Nova Scotia:
In the Halifax area, service is currently available in most areas of the Halifax Peninsula, Armdale, Spryfield, Ketch Harbour and Sambro and the Mainland North District running from Fairmount to the Kearney Lake Road. The service is also available in the Lakeside, Timberlea, Prospect, Three Brooks, Hubley, St. Margaret’s Bay areas, Peggy’s Cove and West Dover.
In the Dartmouth area, service is available in Dartmouth, Cole Harbour, Porters Lake, Eastern Passage, Waverly, Westphal, Preston, Cow Bay, Musquodoboit, Jeddore, Chezzetcook, Oyster Pond, Shannon Park and Woodside.
In the Bedford/Sackville areas, service is available in Bedford, Hammonds Plains, Tantallon, Lower Sackville, Middle Sackville, Upper Sackville, Lakelands, Beaverbank, Fall River, Oakfield, Windsor Junction, Mount Uniacke and Lakeview.
In the Bridgewater area, service is available throughout the town of Bridgewater, AuburnDale, Conqueral Mills, Blockhouse, Mahone Bay, the town of Lunenburg, Western Shore, Lower New Cornwall, Upper New Cornwall, Lower Branch, Blue Rocks, Italy Cross, Borgal’s Point, Second Peninsula, Chester Basin, Robinson’s Corner, Squid Cove, Rose Bay, Indian Path, Dayspring, West Northfield, West Dublin, Crousetown, and Caledonia.
In the Liverpool area, service is available in the town of Liverpool, Milton, Beach Meadows, Port Mouton and Mill Village.
In the Yarmouth area, service is available in the town of Yarmouth, Arcadia, Hebron, Deerfield, Greenville, Salmon River, Wedgeport Plymouth, Surette’s Island, Tuskett, North and South Belleville, Port Maitland, Mavillette, St. Alphonse, areas of Carlton, Church Point, and Meteghan.
In the Annapolis Valley area, service is available in Windsor, Avonport, Falmouth, Union Corner, Hantsport, Martock, St. Croix, Wolfville, New Minas, Kentville, Aylesford, Greenwood, Meadowvale, Kingston, Nictaux, Grand Pré, Middleton, and Berwick.
In the Truro area, service is available in most of the Greater Truro area as well as North River, Debert, Truro Heights, Great Village, Glenholme, Brookfield and Masstown.
In the New Glasgow area, service is available in the town of New Glasgow, Trenton, Stellarton, Westville, Lyons Brook, Durham, Loch Broom, Central West River, Alma, Greenhill, Abercrombie, Pine Tree, Thorburn, Greenwood, Coalburn, Pictou, Pictou Landing, Scotsburn, Linacy, Little Harbour, Kings Head, Black Point, Frasers Mountain, Hopewell, Riverton and Eureka.
In the Antigonish area, service is available in all areas of the town.
In the Cape Breton area, service is available in most areas of Sydney, Sydney River, Sydney Forks, North Sydney, Kensington, Sydney Mines, areas of Bras d’Or, Little Pond, areas of Alder Point, Port Hawkesbury, Louisdale, D’Escousse, Arichat, West Arichat, Evanston, and Petit de Grat.
In Shelburne / Barrington / Cape Sable Island areas, service is available in Clark’s Harbour, Shelburne Township, Barrington Head (Old Wool Mill), Barr Centra, and Jordon Falls.
In Amherst, service is available within the town as well as Amherst Head, Amherst Point, Brookdale, Collingwood, Oxford, Fenwick and Leamington.
In the Milford area, service is available in Milford, Indian Brook, Elmsdale, Lantz, Dutch Settlement, Gays River, Stewiacke, Enfield, and Nine Mile River
In Central Nova Scotia, service is available in Five Islands, Joggins, Macan, Parrsboro, and River Hebert.
In Springhill, service is now available.
Taxes extra on all plans
NETFOX CABLE INTERNET SERVICES ARE AVAILABLE ACROSS NOVA SCOTIA WHERE TECHNOLOGY PERMITS. See Availability tab above for precise service areas. Serving Halifax, Dartmouth, Sydney, Yarmouth, Kingston and all places in between!
You can bring your own modem provided it is one of the models listed below.
INTERNET SERVICES | TYPE | MANUFACTURER | MODEL | HARDWARE VERSION | FIRMWARE VERSION |
---|---|---|---|---|---|
All Speed Tiers | DOCSIS 3.0 | ARRIS | DG2470 | n/a | 9.1.103CM |
DOCSIS 3.0 | ARRIS | DG3270 | n/a | 9.1.103CM | |
DOCSIS 3.1 | ARRIS | CM8200A | n/a | D31CM-PEREGRINE-1.1.1.0-GA-11-NOSH | |
DOCSIS 3.0 | Hitron | CDA3-20 | n/a | 6.1.3.31 | |
DOCSIS 3.0 | Hitron | CDA3-35 | n/a | 6.1.3.31 | |
DOCSIS 3.1 | Hitron | CODA-45 | n/a | 7.2.4.3.1b3 | |
DOCSIS 3.1 | CBN | CD8000 | 1.0 | 7.13.198.12 | |
DOCSIS 3.1 | Sercomm | DM1000 | n/a | V1.12.03.011 |
Do I need to have cable TV to be able to get cable internet?
You do NOT have to subscribe to or already have cable TV services in order to get cable internet.
Does Netfox rent modems?
Sorry we do not rent modems for Nova Scotia services at this time.
How long does it take to activate service?
eCable orders can take anywhere from 3 to 10 days, it all depends on the scheduling of the upstream provider.
When is my first payment due?
Your first payment is due once we have confirmation of your activation date. We will e-mail you an invoice and charge your credit card.
Are there contracts?
Netfox does not have contracts. We are a prepaid service that runs month-to-month. Please note that the first month is non-refundable. We are also unable to offer refunds if you cancel in the middle of a billing cycle.
What are the methods of payment?
We accept Visa, MasterCard, Amex, Discover, Visa and Mastercard Debit & pre-authorized debit.
It’s a revolt against the high prices and poor service Canadian internet customers have had to endure for too long! Join the revolution today to see what value, reliability and personal service really looks like!