ALL EQUIPMENT AND FIRST MONTHS COSTS ARE PAYABLE UP FRONT PRIOR TO THE INSTALL AND SHIPPING OF EQUIPMENT. All equipment is self-installed.
Are you a current customer and looking to move, change your speed or change ownership of your account? If so you can use our Change of Service Form.
ONeCable high speed cable internet packages are available in but not limited to: Alexandria, Alvinston, Arthur, Aylmer, Ayton, Bayfield, Birch Point, Boat Harbour, Bothwell/Newbury, Bourget, Brucefield, Calton/Mount Salem/Brownsville, Campbellford, Cannington, Cardinal, Casselman, Centralia, Charlore Park, Chesley, Chesterville, Clarence Creek, Clinton, Copenhagen, Cowans Bay, Crediton, Curve Lake Reserve, Dashwood, Dundalk, Durham, Elmwood, Emily Township, Ennismore, Exeter, Flesherton, Forest, Glencoe, Goderich, Green Valley, Hanover, Harriston, Hastings, Havelock, Hepworth, Holmesville, Huron Park, Iroquois, Janetville, Kenedon Park, Langton/Coronation, Limoges, Listowel, Little Britain, Mallard’s Bay, Markdale, Marmora, Mildmay, Millbank, Milverton, Morrisburg, Mount Forest, Neustadt, Newburgh, Norwood, Oliphant, Omemee, Paisley, Palmerston, Picton, Port Bruce/Port Burwell, Port Elgin, Seagrave, Selwyn, Shallow Lake, Simcoe, Springfield, Straffordville, Sunderland, Trent Hills, Varna, Vienna, Wardsville, Williamsburg, Winchester, Wingham, Woodville
You can bring your own modem provided it is one of the models listed below.
INTERNET SERVICES | TYPE | MANUFACTURER | MODEL | HARDWARE VERSION | FIRMWARE VERSION |
---|---|---|---|---|---|
All Speed Tiers | DOCSIS 3.0 | ARRIS | DG2470 | n/a | 9.1.103CM |
DOCSIS 3.0 | ARRIS | DG3270 | n/a | 9.1.103CM | |
DOCSIS 3.1 | ARRIS | CM8200A | n/a | D31CM-PEREGRINE-1.1.1.0-GA-11-NOSH | |
DOCSIS 3.1 | Sercomm | DM1000 | n/a | V1.12.03.011 | |
DOCSIS 3.0 | Hitron | CDA3-20 | n/a | 6.1.3.31 | |
DOCSIS 3.0 | Hitron | CDA3-35 | n/a | 6.1.3.31 | |
DOCSIS 3.1 | Hitron | CODA-45 | n/a | 7.2.4.3.1b3 | |
DOCSIS 3.1 | CBN | CD8000 | 1.0 | 7.13.198.12 |
Taxes extra on all plans
NETFOX CABLE INTERNET SERVICES ARE AVAILABLE ACROSS ONTARIO WHERE TECHNOLOGY PERMITS. See Check Availability button tab above for precise service areas.
What is the difference between the cable modem choices?
The Hitron CDA3-20 is a straight cable modem with no wireless capabilities. This modem is good for people who want to use a separate wireless router. The DG3270 has built in wireless capabilities built in to a single unit.
Do I need to have cable TV to be able to get cable internet?
You do NOT have to subscribe to or already have cable TV services in order to get cable internet.
How long does it take to activate service?
eCable orders can take anywhere from 3 to 10 days, it all depends on the scheduling of the upstream provider.
When is my first payment due?
Your first payment is due once we have confirmation of your activation date. We will e-mail you an invoice and charge your credit card.
Are there contracts?
Netfox does not have contracts. We are a prepaid service that runs month-to-month. Please note that the first month is non-refundable. We are also unable to offer refunds if you cancel in the middle of a billing cycle.
What are the methods of payment?
We accept Visa, MasterCard, Amex, Discover, Visa and Mastercard Debit & pre-authorized debit.
It’s a revolt against the high prices and poor service Canadian internet customers have had to endure for too long! Join the revolution today to see what value, reliability and personal service really looks like!